Contact
Contact NammaChat support
Use this page to reach NammaChat for account help, safety reports, privacy requests, and corrections to public website content. Please include enough detail for the team to identify the issue without sharing unnecessary private information.
General support
Email admin@nammachat.com with your username, device type, browser or app version if known, and a short explanation of the problem. Helpful examples include login issues, rooms not loading, message delivery problems, notification problems, or trouble using settings.
Do not send passwords, OTPs, payment card numbers, government identity numbers, or private chat messages unless the support team specifically asks for a limited detail needed to investigate a report.
Safety reports
For harassment, threats, fake accounts, scams, impersonation, spam, unwanted sexual messages, attempts to collect personal details, or attempts to move users to unsafe off-platform conversations, include the reported username, date, time, room name, and a short description of what happened.
If someone is in immediate danger, contact local emergency services or law enforcement first. NammaChat support can review platform activity, but it cannot provide emergency rescue or legal protection by itself.
Privacy and account deletion
For privacy questions, data access, correction, or account deletion help, email from your registered email address when possible. This helps the team confirm that the request is coming from the account owner. If you are using guest access, include your guest username and the approximate time you used the service.
Because NammaChat is text-only for chat sharing, users should avoid sending private files or identity documents to support unless specifically required for a lawful safety investigation.
Child safety concerns
NammaChat is for adults aged 18 and above. Minors are not allowed to create accounts, join rooms, use private chat, or use any adult discovery features. If you believe a minor is using the service, or if you see grooming, exploitation, sexualisation of minors, or child safety risk, contact admin@nammachat.com immediately.
For urgent child safety danger, contact local authorities first, then send NammaChat the account details needed to investigate.
Website feedback and content corrections
If a public page is unclear, outdated, or describes a feature incorrectly, please report it. NammaChat’s public pages should accurately explain that the app is an adults-only, text-only chat platform and does not support photo, video, image, or file sharing in chat.
What to include in a helpful message
A helpful support email usually has a clear subject, your username, the page or room involved, the approximate time of the issue, and the result you expected. For example, “I cannot join the Chennai room after login” is easier to investigate than “app not working.” If your request is about a safety issue, focus on the behaviour, username, room, and time rather than sending unnecessary private information.
NammaChat support is intended for issues connected to the NammaChat service. The team cannot recover money sent outside the app, verify strangers outside the platform, or provide emergency services. For immediate danger, contact local authorities first.