NammaChat
Help and support
This help page explains how to start using NammaChat, what text-only chat means, how region rooms work, and what to do if you need safety or account support.
Open the region list, choose a state, city, country, language, or community room, then join after login. Joining a room creates a membership record so the app can deliver messages, show the room in your chat list, and connect reports or blocks to the correct account.
Guest login may be available when the administrator enables it. Guest access is still for adults aged 18 and above, and guest users must follow the same rules as registered users. Some account features may be limited because guest accounts are temporary.
NammaChat chat rooms and private conversations are designed for written messages. The app does not support sending photos, videos, images, or files in chat. This keeps conversations lightweight, reduces unwanted media sharing, and makes safety review simpler.
Private chat can start from supported user actions inside the app, such as a profile action or a conversation that begins from a group context. Private chat is still text-only. Be careful with strangers and do not move the conversation to another platform unless you fully trust the person.
Public visitors can read website guides, policies, and room information, but actual chat content requires login. This protects user conversations, helps moderation, and prevents public indexing of private or community messages.
Where available, online status helps show whether a user is currently active. Premium or privacy settings may allow users to appear offline or invisible. Status should be used as a convenience signal, not as a reason to pressure someone for a reply.
Read receipts can show whether a message was seen. If a message is seen but no reply arrives, wait respectfully. Repeated messages, threats, or pressure may be considered harassment and can lead to reports or account restrictions.
Use the report option where available or contact admin@nammachat.com. Include the username, room name, date, time, and a short explanation. Report harassment, threats, scams, impersonation, child safety concerns, spam, or attempts to collect sensitive personal information.
Blocking helps stop unwanted direct interaction from a user. If the behaviour is serious, block and report. Blocking is useful for personal comfort, while reporting helps the team review wider community risk.
Open the account or settings area inside the app if the deletion option is available. You can also email admin@nammachat.com from your registered email address and include your username so the team can verify the request.
For account, privacy, support, and safety questions, email admin@nammachat.com. For urgent danger, contact local authorities first.